Iso27001 information security

Lane Communications has recently been certified to ISO 27001, but what does that actually mean for you as a client? Here’s the simple version: It means your data is protected at every stage of your project. 

From the moment you send it to us, to the moment it reaches your customer. For a more detailed version, see our page on Information Security & ISO 27001 Certification here.

Why Information Security matters more than ever

Whether we are managing high-volume print, producing signage, handling transactional mail, or delivering multichannel communications, our clients can trust us with important and sensitive information. In many cases, that includes:

  • Customer databases
  • Personal contact details
  • Billing information
  • Regulatory or compliance communications
  • Sensitive operational data

For government departments, utilities, financial institutions, and large enterprises, data security isn’t optional; it’s essential. ISO 27001 certification formalises our approach to information security and provides independent verification that our systems and processes protect the information we hold.

What ISO 27001 really means in practice

ISO 27001 is the world’s leading framework for managing information security. For Lane Communications, certification means:

  • Clear processes for handling and protecting client data
  • Controlled access to systems and production environments
  • Structured risk management and monitoring
  • Secure workflows across print, mail, and digital channels
  • Regular independent audits and reviews of our information security management system.

Importantly, it’s not just about IT security. It covers the entire lifecycle of your data, from how we receive it and process it through to printing, mailing, digital distribution, and archiving.

Information security iso 27001 in practice

What this means for Your Print and Mail Projects

For clients using our transactional print and mail services, ISO 27001 provides confidence that:

  • Data files are transferred securely
  • Production environments are tightly controlled
  • Mail outputs are accurate and traceable
  • Workflows are documented and auditable
  • Business continuity plans are in place

If you’re sending billing runs, regulatory notices, essential communications, or compliance-driven correspondence, you need a partner who understands the risk environment. Certifying to ISO 27001 confirms we operate at that level.

What it means for Digital and Multichannel Communications

Our security doesn’t stop at print. When we deliver communications across email, SMS, secure portals, and integrated digital platforms, ISO 27001 ensures:

  • Controlled data access across systems
  • Secure storage and processing
  • Ongoing monitoring for emerging risks
  • Consistent security standards across all channels

No matter how your message is delivered; print, post, digital, or multi-channel, the same rigorous safeguards apply.

Supporting Regulated and Government Clients

For many organisations, particularly in regulated industries, working with an ISO 27001‑certified supplier is strongly preferred and is often a contractual requirement. Our ISO 27001 certification allows us to:

  • Partner confidently with government and enterprise clients
  • Support more complex, high-security communication programs
  • Provide documented, auditable evidence of our security controls
  • Reduce risk exposure across supply chains

It also gives procurement teams peace of mind. You’re not just taking our word for it; our systems have been independently assessed against international best practice in information security management.

Iso 27001 certified supplier

A stronger, more reliable partner

ISO 27001 isn’t a one-time achievement. It requires continuous review, testing, improvement, and independent audits. For our clients, that means:

  • Reduced risk of data breaches
  • Greater operational resilience
  • Stronger compliance support
  • A culture of accountability and continuous improvement

It reinforces what Lane Communications has always focused on: delivering high-quality print, signage, mail, and communication services, all backed by systems that protect your information.

Security built into everything we do

At its core, ISO 27001 certification confirms that information security is not an add-on at Lane Communications. It’s embedded in how we operate, which means you are working with a partner that takes that responsibility very seriously.

Whether you’re running large-scale transactional mail, managing essential communications, launching a campaign, or delivering multichannel engagement programs, you can trust that your data is handled with care, control, and verified security standards.