Advancing customer communications with digital solutions

Consumers appreciate when information is made available and communicated seamlessly across multiple platforms. Integrating both print and digital channels into the consumer conversation builds brand recognition, positive engagement and action.

Our software programmers are among the best in their field. We understand the intricacies, practicalities and opportunities of electronic communications and marketing tools. We work with you to develop a connection strategy and deliver the right message, to the right person, at the right time.

Our SMS service is ideal for creating an instant and personal connection with your customers. Messages can include simple and generic content, or be targeted to an individual with personalised text and unique links. Our SMS service has no minimum or maximum quantity requirements, making it an efficient and effective on-demand communication tool.

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Email is a perfect channel to keep your brand top-of-mind with consumers. Use our email service to drive new campaigns, distribute transactional documents and deliver targeted content based on the interests of an individual customer.

We also offer digital solutions in kitting management and order fulfilment. This service streamlines the distribution of point-of-sale marketing packs and industry publications. Online ordering, print production, storage, kitting, packaging, distribution and reporting is managed in one place. This ensures greater control and consistency for every project.

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Connect

SMS

Sms
  • Payment reminders
  • Special offers
  • Personalised messages

Create an instant and personal connection with your customers over SMS. Messages can include simple and generic content, or be targeted to an individual with personalised text and unique links. With no minimum or maximum quantity requirements, SMS is an effective on-demand communication tool.

Email

Email
  • E-newsletters
  • Billing and notices
  • Targeted promotions

Email is a perfect channel to keep your brand top-of-mind with customers. Use email blasts to drive new campaigns, distribute transactional documents and deliver targeted content based on the interests of an individual customer.

Create

Print portal

Print Portal
  • Ad hoc customer communications
  • Franchisee/branch material
  • Agent notices

For the ongoing and intermittent production of documents requiring variable fields, we provide a digital document management and delivery solution.

  1. Create the document or select from your pre-defined template suite;
  2. Nominate the variable data fields;
  3. Transmit easily and instantly to us for distribution.

Online order and fulfilment

Online Order
  • Point of sale kits
  • Competition prize packs
  • Industry publication orders

We have the software and digital platforms to automate and manage the on-demand kitting and distribution of marketing material and industry publications.

Capture

Registration software

Registration
  • Competition entries
  • Online billing registrations
  • Community interest and engagement

Engage with existing and potential customers and build customer profile data.

Archive

Archive
  • Virtual filing and storage
  • Customer notice history
  • Secure data management

Customers who are registered to receive notices electronically with our e-billing services have the option to view and download their billing history. We can manage and maintain campaign and customer data files on your behalf. Access to the online archive is securely and locally managed, guaranteeing confidentiality and ongoing security of sensitive information.